EURO POWER HYDRAULICS PTE LTD (“EPH”)


DATA PROTECTION POLICY


This Data Protection Policy outlines how EPH collects, uses, maintains and discloses your Personal Data in accordance with the Singapore Personal Data Protection Act (Act No. 26 of 2012) (“the Act”).

This Policy supplements but does not supersede nor replace any other previous consents given by you in respect of your Personal Data.
Your consents herein are additional to any other rights which we may have at law to collect, use or disclose your Personal Data. 

1. CONSENT
When you visit our website, whether you make any enquiries or not, your Personal Data is automatically logged in our server. In doing so, you have voluntarily provided your Personal Data and is deemed to have consented to EPH and EPH’s internet service providers, their related companies, affiliates, staff and relevant third parties collecting, using, disclosing and/or processing your Personal Data in accordance with this Data Protection Policy.
You have the choice, at any time to withdraw your consent to EPH and EPH’s internet service providers but such withdrawal shall only be effective 7 days after it is communicated in writing to EPH or EPH’s internet service provider.

2. DEFINITION OF PERSONAL DATA
In this Data Protection Policy, Personal Data refers to any data, whether true or not, about any person or corporation which can be identified from that data or from other information to which we have or are likely to have access including data which are already in our records (as updated from time to time). 
Depending on your interaction and/or existing or previous relationship with us Personal Data may include, (without limiting the generality herein) details from your NRIC or other Identification Number, Registration or Unique Entity Number, mailing addresses, e-mail addresses, phone numbers or other information provided to us.

3. PROCESS OF COLLECTION OF PERSONAL DATA
Personal Data is obtained in various ways including but not limited to the following:-
(a) when you visit our website;
(b) when you use any of our services (including but not limited to websites, apps and any online accounts established by and with us);
(c) when you make enquiries relating to any of our products and services;
(d) when you request that we contact you, that you be included in our e-mail or mailing list or when you respond to or request for more information on our promotions and other offers;
(e) when you participate in our surveys;
(f) when you respond to our request for your Personal Data;
(g) when we receive references from you or to you;
(h) when you submit your Personal Data to us for any reason;

4. IP ADDRESS
When you visit our website, your IP address is automatically logged in our server. We use your IP address to help diagnose problems with our server and to administer our website.
From your IP address, we may identify the general geographic area from which you are accessing our website but we will not be able to pinpoint the exact location. Unless required by law or regulations, we generally do not link your IP address to anything that can enable us to identify you.

5. COOKIES
We may use cookies in some of our pages to store visitors’ preferences and record information. The information we assimilate is then used to improve website visitors experience and service standards. You can adjust the settings on your browser so that you will be notified when you receive a cookie, or to disable the cookies associated with our website. Please note however that disabling the cookies may impact on your user experience while on our website.

6. PURPOSE OF PROCESSING YOUR PERSONAL DATA
EPH collects, use and discloses your Personal Data (including aggregated and combined information) for any or all of the following purposes:-
(a) delivering information on our products, promotions or services;
(b) offering, marketing, advertising or promoting EPH’s business or the business of EPH’s related companies or affiliates;
(c) managing and operating the EPH website, directory or network;
(d) conducting research surveys and data analysis to enhance EPH’s outreach to customers and grow EPH’s business;
(e) responding to your queries and requests, resolving complaints and providing media announcements and other communications;
(f) direct marketing by mail, e-mail, telephone or on EPH’s website and/or network or using other electronic means in relation to the products and services of EPH;
(g) complying with any written laws, guidelines or legal requirements given by any legal, regulatory government or public authority;

Your data will also be used for other purposes for which you give your specific consent or when required by law or where permitted under the Act.

If you wish to opt-out of receiving any information from us, please contact 
The Data Protection Officer
Euro Power Hydraulics Pte Ltd
No. 1 Tuas South Avenue 6,
#01-11, The Westcom,
Singapore 637021

7. DISCLOSURE OF PERSONAL DATA
You agree that any information collected by and provided to us may be accessed by and/or disclosed to
(a) All shareholders and directors of EPH as well as EPH’s related companies and affiliates;
(b) EPH’s Data Protection Officer or other designated staff managing the data collection and protection system;
(c) EPH’s internet service provider/s and the staff designated by the internet service provider/s to manage, maintain, operate and administer EPH’s website;
(d) Third parties who process transactions submitted by EPH or you on the website and/or network where you have visited, enquired, responded, requested, submitted, referred or in any way participated whether on the websites, apps and any online accounts established by and with EPH;
(e) Processors and suppliers that EPH may engage;
(f) Providers of services and benefits associated with your interactions and/or relationship with EPH including third party service providers in connection with and relating to EPH’s management and operations;
(g) Government Agencies, Statutory Boards or Authorities in Singapore or elsewhere where required under the law for the purposes of investigations and/or proceedings;
(h) Any party to whom we may transfer or assign contractual relations where reasonably required;
(i) Any other party approved by you or to whom we consider reasonable to make such disclosure;

8. PROTECTION OF DATA
EPH takes all reasonable, physical, technical and organisational measures needed to ensure the privacy, security and confidentiality of Personal Data.
Access is limited to the persons listed in Clause 7 of this Data Protection Policy and if we disclose any of your Personal Data to our authorised agents or service providers, we will require them to appropriately safeguard the Personal Data provided to them.

9. RETENTION OF PERSONAL DATA
EPH will retain personal data so long as it is reasonable to assume that the purpose(s) for which the personal data was collected is still being served by the retention of the personal data and/or such retention is required for legal or business purposes.
10. ACCESS AND CORRECTION OF PERSONAL DATA
You should ensure that all Personal Data submitted to us is complete, accurate, true and correct.
If there are any changes to your Personal Data or if you believe that the Personal Data we have about you is inaccurate, incomplete, misleading or not up-to-date, please contact us so that we may take steps to update your Personal Data.
You are entitled at any time to request access to information held by us about you subject to payment of a nominal fee and to update and correct such information in accordance with the provisions of the Act. We may also take steps to verify your identity before fulfilling your request for access to your Personal Data.

If you need to contact us, please write to our Data Protection Officer as follows:-
The Data Protection Officer
Euro Power Hydraulics Pte Ltd
No. 1 Tuas South Avenue 6,
#01-11, The Westcom,
Singapore 637021

11. CHANGES TO THIS DATA PROTECTION POLICY
We may update this Data Protection Policy from time to time to ensure that this Data Protection Policy is consistent with our future developments, industry trends and/or any changes to legal or regulatory requirements. All material changes to this Data Protection Policy will be posted on our website and we urge you to review this Data Protection Policy periodically to be informed on how we are protecting and managing your information. Subject to your rights at law, you agree to be bound by the prevailing terms of this Data Protection Policy.

The Data Protection Officer
Euro Power Hydraulics Pte Ltd
No. 1 Tuas South Avenue 6,
#01-11, The Westcom,
Singapore 637021

Address
1 Tuas South Avenue 6
#01-11, THE WESTCOM
Singapore 637021

Contacts
Euro Power Hydraulics Pte Ltd
Tel : (65) 6266 2011
Email: sales@europower700.com
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